Services We Offer
We offer highly redundant and reliable cloud services to keep your platform always available to your users.
Don't see what you're looking for? No problem.
If your environment or infrastructure requires a more complex or custom configuration, reach out to discuss options to match the needs of your project or business. Count on us to find a solution to fulfill your requirements.
Supporting You and Your Services
- Tailored support and superior incident management
- Excellent 99.95% reliability*
- Guidance with initial service setup and maintenance
- Hassle-free, zero-cost service cancellation
Our primary focus revolves around delivering personalized attention to promptly address your concerns and expedite their resolution.
View Support Center*Uptime based on current calendar month. See our SLA for more information.
Frequently Asked Questions
These are the questions we get most often from our customers
-
Does XenoHosts own the hardware it
uses?
Yes! All of our hardware is 100% first party - none of our servers are rented from resellers or third parties. We have the most control over our hardware when we own and operate it ourselves, giving more flexibility to our customers.
-
What games can be hosted?
Any game server that has a public Docker image is supported! If you would like to use a custom Docker image, reach out to our support team to discuss options.
-
Are there any long-term contracts
or can I pay month-to-month?
We offer a credits-based system for our services. You can recharge your account with as many credits as you'd like to pay in advance, or choose to pay in full each billing period. Your credits will automatically be deducted from your account upon the payment date.
-
How much bandwidth and storage do
I get with my hosting plan?
Public bandwidth is unlimited for every plan that we offer! Internet access speed is capped at ~1Gbps for all services. Speed is not guaranteed due to shared outbound bandwidth between customers.